Shipping and Return Policy

Shipping Policy

Delivery Time:

Most orders are filled and shipped within 1-2 business days of receipt of payment. We use UPS, USPS, and many common carriers. If you make a purchase and select next day delivery, your order might not arrive the next day. Processing time can take 1-2 business days and after that next day delivery can take 1 day. If you make a purchase and select next day delivery, your order might not arrive for 3 business days. If you want to use next day or second day delivery, place your order before 3pm Pacific, Monday through Friday (holidays and weekends not included) and make sure your bill to and ship to addresses are on file with your credit card company. And then monitor your email and your order status closely in case we notify you of a problem processing your order.

BatteryHouse.com may ship each product at different times and from different warehouses via different shipping companies. We cannot guarantee which shipping company will ship your product to you. Do not be concerned if you receive only one of your products in a box. The other products might arrive soon after from a different location.

Return Policy

Return or exchange an item - our 100% money back guarantee

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt. Please email ra@batteryhouse.com to request a return and we will assign you a RMA # Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Goods will only be accepted for return if they are dispatched within 30 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Payment Policy

Accepted Methods of Payment Credit Card (Visa, Master Card, American Express, Discover)

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.